Contact Us
Got a question? We'd love to hear from you.
We're a family business — every email, voicemail, and order comes straight to us. We answer personally, usually within a day.
— The Popsie Family
Contact us: We're happy to help! If you're not pleased with your purchase, contact us at (888) 603 4750, support@popsiefishco.com and we'll work with you to resolve the issue to your complete satisfaction.
Get in touch
Talk to a fisherman.
When you reach out, you're reaching a small family in Bristol Bay, Alaska, not a call center. We've been doing this since 1987.
Phone: (888) 603-4750 · most weekdays, Pacific time
Email: support@popsiefishco.com · answered within a day
Most folks write to ask one of three things:
- Is my fish on its way? Yes. We ship Mondays and Tuesdays so your box never sits in a warehouse over a weekend. If your tracking hasn't updated in 48 hours, drop us your order number and we'll look.
- Something arrived wrong. Tell us what happened and send a photo if you can. We'll replace it or refund it. We've been at this for 37 years and we don't argue with customers.
- You want to ask about the fishing. Please do. We like talking about it.
If you'd rather use the form below, that works too. Everything that lands in our inbox gets read.
— Tony Neal, Popsie Fish Co
Bristol Bay, Alaska