Refund and Return Policy
Return & Refund Policy
If you're not pleased with your purchase for any reason, please contact
Customer Service at 907-299-6850 or email amy.dunnavant@popsiefishco.com and
we will work with you to resolve your issue to your complete satisfaction.
Depending on the circumstances, we may, in our sole discretion, replace the
product at our expense or provide you a full or partial refund of the purchase
price for that product. We may require photographic documentation of any
product that you are dissatisfied with before we provide you a refund or
replacement.
We cannot accept returns. Because our product requires dry ice to ship frozen, we cannot accept returns; you will need to dispose of the product yourself. Our extensive package protection covers almost all issues that could occur during shipment.