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Shipping Policy

Free Express shipping
We ship our Wild Alaskan Seafood via FedEx Express.  Orders ship on Mondays and Wednesdays each week.  All orders placed before Sunday at 11pm EST will ship on Monday.  If you've placed your order Tuesday before 11pm EST, your order will ship Wednesday.  You will receive an email with tracking information and estimated delivery date the day your seafood is shipped.  If you have any questons about your order or when it will arrive, please contact support@popsiefishco.com or call 907-299-6850. 
Shipping Confirmation & Tracking:
Online orders will receive an emailed order confirmation and invoice.  Your shipping confirmation and a tracking number will be emailed on the day items are shipped.

The Popsie Fish Company will track each order to ensure proper delivery. Occasionally there are weather delays or delays during peak holiday periods that are beyond our control.  In the event of any delay we will notify you as soon as possible with a status update.

We ship for your product to arrive frozen. Please take the time to track your package and anticipate your delivery date and time so you can retrieve your order in a timely manner so it remains frozen.

We are not liable for orders that are not retrieved in a timely manner.  We DO NOT ship to APO/FPO, PO Boxes or Rural Routes.
Handling Frozen Goods
Perishable products should be kept frozen upon arrival or refrigerated if consuming immediately. Slight thawing of raw frozen product may be safely re-frozen with no perceptible loss of quality or nutritional value. It is not recommended to re-freeze fully thawed raw product.

Unopened, vacuum sealed raw seafood packages should be thawed overnight in the refrigerator and then cut open once fully thawed.

DO NOT KEEP SEALED VACUUM PACKED RAW SEAFOOD IN YOUR REFRIGERATOR FOR MORE THAN 2 DAYS.