Free 2-Day Shipping
We ship our Wild Alaskan Seafood via FedEx Express and/or Ground services. Orders ship on Mondays, Tuesdays, and Wednesdays each week. All orders placed the day before at 11pm EST will ship the following shipment day. You will receive an email with tracking information and estimated delivery date the day your seafood is shipped.
Any dry product ordered, such as gourmet condiments or featured books on our website, will be shipped separately from our frozen Alaskan seafood. You will receive a separate shipping confirmation email once these items have shipped.
If you have any questions about your order or when it will arrive, please contact email@example.com or call 907-299-6850.
Shipping Confirmation & Tracking
All online orders will receive an order confirmation email. Your shipping and tracking number confirmation will be emailed on the day items are shipped when a shipping label is created. The Popsie Fish Company will track each order to ensure proper delivery. Occasionally, there are weather delays or delays during peak holiday periods that are beyond our control. In the event of any delay we will notify you as soon as possible with a status update. We ship for your product to arrive frozen. Please take the time to track your package and anticipate your delivery date and time so you can retrieve your order in a timely manner so it remains frozen. We are not liable for orders that are not retrieved in a timely manner. We DO NOT ship to APO/FPO, PO Boxes or Rural Routes.
Handling Frozen Goods
Perishable products should be kept frozen upon arrival or refrigerated if consuming immediately. Slight thawing of raw frozen product may be safely refrozen with no perceptible loss of quality or nutritional value. Our frozen seafood has a freezer life of 24 months upon ordering. It is not recommended to refreeze fully thawed raw product.
Unopened, vacuum sealed raw seafood packages should be thawed overnight in the refrigerator and then cut open once fully thawed.
DO NOT KEEP SEALED VACUUM PACKED RAW SEAFOOD IN YOUR REFRIGERATOR FOR MORE THAN 2 DAYS.